Terms of service

Terms of Service

Last Updated: January 2026

Overview

Welcome to Crime Kit! The terms "we," "us," and "our" refer to Crime Kit. Crime Kit operates crimekit.pro, including all related information, content, features, tools, products, and services, to provide you with murder mystery case file entertainment experiences (the "Services"). Crime Kit is powered by Shopify, which enables us to deliver the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, "Terms"), describe your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1 - Entertainment Purpose and Fictional Content Disclaimer

All Crime Kit products are works of fiction created solely for entertainment purposes.

All characters, names, businesses, places, events, incidents, and storylines depicted in our case files are entirely fictional. Any resemblance to actual persons (living or deceased), actual events, real businesses, or real locations is purely coincidental and unintentional.

Our products are designed as puzzle-based entertainment experiences. Nothing in our case files should be interpreted as factual information, legal evidence, investigative guidance, or real-world documentation.

By purchasing our products, you acknowledge and agree that you are acquiring a fictional entertainment experience, not factual or documentary content.

Section 2 - Content Creation and Materials Disclaimer

Our products are created using a variety of tools, resources, and materials, including:

AI-assisted content generation tools for text, storylines, and creative elements
Stock images, illustrations, and graphics from various sources
Publicly available materials and resources
Third-party fonts, design elements, and templates

We do not claim exclusive copyright ownership over all individual elements contained within our products. Our products represent a curated compilation and creative arrangement of various materials assembled for entertainment purposes.

We make no representations or warranties regarding:

The originality or uniqueness of any individual content elements
Exclusive ownership of images, text, or design elements used
The proprietary nature of storylines, characters, or plot devices

You acknowledge that similar content, images, or storylines may exist elsewhere or be used by other parties, and you agree not to hold Crime Kit liable for any such similarities.

Section 3 - Product Images and Physical Product Disclaimer

Product images displayed on our website are for illustrative and representational purposes only.

Actual physical products you receive may vary from the images shown on our website in terms of:

Colors, shades, and print quality
Paper stock, texture, and finish
Layout, formatting, and arrangement
Size, dimensions, and packaging
Overall appearance and presentation

We strive to represent our products accurately, but variations may occur due to differences in screen displays, printing processes, material availability, and production methods.

By placing an order, you accept that the physical product may differ from website images, and such variations do not constitute grounds for refund or complaint unless the product is fundamentally different from what was described.

Section 4 - Access and Account

To access certain features of our Services, you may need to create an account. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Keep your login credentials secure and confidential
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, misleading, or violates these Terms. You must be at least 14 years of age to use our Services.

Section 5 - Our Products

Crime Kit offers physical murder mystery case file entertainment experiences, including but not limited to case dossiers, suspect files, evidence documents, and related materials.

All products are sold "as is" for entertainment purposes only.

We do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or modify offerings at any time.

Section 6 - Orders

By placing an order through our website, you are making an offer to purchase the selected products subject to these Terms. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

Product availability issues
Errors in product or pricing information
Suspected fraudulent or unauthorized transactions
Orders that appear to be placed by resellers or distributors

If we cancel your order after payment has been processed, we will issue a full refund to your original payment method.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

Section 7 - Prices and Billing

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

Payment must be completed at the time of purchase. We accept payment methods as displayed at checkout, processed securely through our payment providers. You agree to provide current, complete, and accurate billing information for all purchases.

Section 8 - Shipping and Delivery

We currently ship to locations within India. For information on international shipping availability, please contact us.

Estimated Delivery Times:

Standard shipping within India: 5-10 business days
Metro cities: 3-7 business days

All delivery times are estimates only and are not guaranteed. We are not liable for shipping delays caused by shipping carrier delays, incorrect address information, customs processing, natural disasters, or other events beyond our control.

Once your order is transferred to the shipping carrier, title and risk of loss pass to you.

Section 9 - Intellectual Property and Limited Rights

Crime Kit claims ownership only over the specific compilation, arrangement, and presentation of our products as complete entertainment experiences.

We do not claim exclusive copyright over:

Individual images or graphics that may be sourced from stock libraries or public domains
Generic storylines, plot devices, or character archetypes
Common design elements, fonts, or templates
Any content generated using AI tools
Materials that may be available in the public domain

Your Limited License: Purchase of our case files grants you a personal, non-commercial, non-transferable license to use the physical materials for your own private entertainment. This license does not grant you any ownership rights, reproduction rights, or commercial usage rights.

You may not:

Reproduce, copy, or duplicate our products for distribution or sale
Use our products or their contents for any commercial purpose
Claim ownership over any content contained in our products
Resell, redistribute, or commercially exploit our products

Section 10 - No Warranty of Originality

We expressly disclaim any warranty that our products are original, unique, or proprietary.

Given our use of AI-assisted content generation, stock materials, and publicly available resources, similar or identical content may exist elsewhere. You acknowledge and agree that:

Content in our products may be similar to content available from other sources
We make no guarantee that any storyline, character, or element is wholly original
Third parties may have created or may create similar content independently
You will not hold Crime Kit liable for any similarities to other works

Section 11 - Prohibited Uses

When using our Services, you agree not to:

Use our Services for any unlawful purpose
Claim that our products are factual, documentary, or real
Reproduce or distribute our products for commercial purposes
Attempt to extract, copy, or repurpose content from our products for resale
Harass, abuse, or harm another person through our Services
Submit false or misleading information
Use our products in any manner that could be harmful, offensive, or illegal

Section 12 - Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Crime Kit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services are hosted by Shopify Inc. By using our Services, you acknowledge that Shopify processes your data in accordance with the Shopify Privacy Policy.

Section 13 - Privacy Policy

Your use of our Services is also governed by our Privacy Policy.

Please review our Privacy Policy at: https://crimekit.pro/policies/privacy-policy

Section 14 - Disclaimer of Warranties

OUR SERVICES AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, Crime Kit disclaims all warranties, including but not limited to:

Implied warranties of merchantability and fitness for a particular purpose
Warranties of originality, uniqueness, or non-infringement
Warranties that products will match website images exactly
Warranties regarding the accuracy or completeness of any content
Warranties that our Services will be uninterrupted or error-free

You expressly agree that your use of our Services and purchase of our products is at your sole risk.

Section 15 - Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRIME KIT AND ITS OWNERS, DIRECTORS, EMPLOYEES, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

Your use or inability to use our Services or products
Any differences between website images and physical products received
Any similarity between our content and content available elsewhere
Any claims of copyright, trademark, or intellectual property infringement by third parties
Any unauthorized access to or alteration of your data
Any content or conduct of third parties
Any errors, inaccuracies, or omissions in our products or website

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Section 16 - Indemnification

You agree to indemnify, defend, and hold harmless Crime Kit and its owners, officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

Your use of our Services or products
Your violation of these Terms
Your violation of any rights of a third party
Any claim that our products infringe upon third-party rights, to the extent such claim arises from your use, modification, or distribution of our products
Any content you submit to our Services
Your misrepresentation of our fictional products as factual

Section 17 - Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website.

Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.

Section 18 - Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in India.

You agree to attempt to resolve any disputes informally by contacting us before initiating any formal legal proceedings.

Section 19 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Crime Kit regarding your use of our Services.

Section 21 - Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Section 22 - Contact Information

Questions about these Terms of Service should be sent to us at:

Email: support@crimekit.pro

Website: https://crimekit.pro/pages/contact

Location: India

Section 23 - Acknowledgment

By using our Services or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including all disclaimers regarding:

The fictional and entertainment nature of our products
The use of AI-assisted content generation and third-party materials
The possibility of variations between website images and physical products
The absence of warranties regarding originality or exclusivity
The limitations on our liability